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Customer reviews of Partxcentre

At Partxcentre we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Partxcentre

Partxcentre
5
5.0

Based on 30 customer reviews

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  • 5

    10 out of 10 for customer service!

    By Elizabeth O on 20 September 2020 | Verified purchase

    Had a great experience with Partxcentre. They were really helpful and nothing was too much trouble, communication was good too. They even fitted my new dog guard for which I am very grateful. I will definitely recommend them to my friends. 10/10 for customer service!

    Reply from Partxcentre on 21/09/20

    Thank you so much for your lovely review, it was a pleasure to help and I did smile that just like me your first consideration when choosing your car was the comfort and safety of your dog! I hope you both enjoy lots of adventures in your new car.


  • 5

    Fantastic

    By Elliott H on 19 September 2020 | Verified purchase

    Absolutely fantastic service. They’re so lovely and made me feel at ease considering this was my first time buying a car from a dealership. Definitely was worth travelling from Leeds to Derby. When I need a car again I’ll be going there again

    Reply from Partxcentre on 21/09/20

    Thank you so much Elliott, you were totally prepared which made everything lovely and straight forward for me too! It was such a pleasure to meet you both and I will hopefully see you again in a few years for your next one, until then I hope you thoroughly enjoy your super cool car!


  • 5

    Great stress free experience.

    By Sonya W on 07 September 2020 | Verified purchase

    A lady dealt with my enquiries of a Honda CRV from part x centre. From the very start she was very helpful and answered any questions I had promptly. Found her to be friendly, professional and honest. Nothing was to much trouble and went above and beyond to ensure my new purchase was stress free and ran smoothly. I will definitely be returning when I decide to buy a new car ( not for a while though as I love my new Honda so much 😊) It was the little things that made my experience a pleasure, even just the quick message from her a few days later asking how I was getting on with the car was a lovely touch. Thank you so much for your help.

    Reply from Partxcentre on 08/09/20

    Thank you Sonya for your lovely review, I am so pleased you love your Honda (especially as both you and I were so taken with the colour!). I thought it was lovely when you told me you were looking for any reason to to take your new car out for another drive...Enjoy!


  • 5

    Purchase of Vauxhall Insignia

    By Surjeet B on 12 June 2020 | Verified purchase

    I recently purchased my car from Partxcentre, during the COVID-19 lockdown. I was very happy with how they handled social distancing and sanitation. As for the service, it was excellent, the team were really helpful , open and honest. I was made to feel comfortable and not pressured into purchasing. I was unable to take the car for a test drive because of the lockdown restrictions, but I was happy to rely on the assurances I was given by the team for the way that the car drove. I am pleased to say it drives as they suggested. I would definitely consider buying another car from them in the future. I can say that the after sales service is equally good. Thanks Partxcentre!

    Reply from Partxcentre on 12/06/20

    Thank you so much for your lovely review Surj, it was certainly a new purchasing experience for both of us! I appreciate that not being able to test drive the car was difficult so thank you for trusting us and I am so pleased that you are enjoying your new car.


  • 5

    Hyundai i10 purchase

    By Brian W on 04 March 2020 | Verified purchase

    I needed a car quickly and was helped out superbly by Katie at the Partxcentre. She was knowledgeable, helpful and nothing was to much trouble. Would definitely recommend.

    Reply from Partxcentre on 05/03/20

    Thank you so much for your review Brian, it was a pleasure to help get you back on the road!


  • 5

    Friendly and professional service

    By Jane W on 29 February 2020 | Verified purchase

    I'm really happy with our purchase. Nothing was too much trouble and we are so pleased with the service provided. This is a well-established family business, well recommended.

    Reply from Partxcentre on 05/03/20

    Thank you so much Jane, it was lovely to see you and Carl again too, pop in any time.


  • 5

    Part x visit

    By Laura V on 26 February 2020 | Verified purchase

    Friendly owners were very welcoming. They talked through different options within my budget to help make the best choice for me. I was Kept well informed during the process of purchase and everything was explained thoroughly. Called me the following week to check that I was getting on OK with my car. Can't fault the place. Thanks

    Reply from Partxcentre on 05/03/20

    Thank you for taking the time to leave us a review Laura. It is super to have another car from us in your family and we always look forward to seeing and catching up with you all.


  • 5

    Friendly and professional. 5*

    By Amy S on 12 December 2019 | Verified purchase

    The dealers couldn't hsve been more helpful in helping me find a car. They had a great variety of reasonably priced cars and were very knowledgeable. They provided a friendly professional service and would happily recommend them.

    Reply from Partxcentre on 05/03/20

    Thank you so much Amy and I am so pleased that you are enjoying your car.


  • 5

    1st Car VolvoC30 Thanks lots !!

    By Jack B on 27 June 2019 | Verified purchase

    Was a great experience from start to finish From the first phone call we used first names . Both myself and my son have various special needs which were all acknowledged and addressed without any awkwardness . We used Partxcentre as a result of multiple recommendations ! Would both use and recommend in a heartbeat !!

    Reply from Partxcentre on 08/07/19

    Thank you both for your lovely comments, it was an absolute pleasure to meet you both and help Jack purchase his first car.


  • 5

    Very happy customer

    By Stephanie L on 02 June 2019 | Verified purchase

    Part x centre have always been an exceptional car dealer and always have given us great deals and superb service. Highly recommended


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